PRIVACY POLICY
Introduction
At Carpatte Garden, your privacy is very important to us. We want you to feel confident when you use our services and visit our website, so we are committed to being transparent about how we collect, use, and protect your personal data. This privacy policy explains the types of information we collect, how we use that information, and your rights under Dutch and European privacy laws.
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Information We Collect
When you visit Carpatte Garden online or contact us, we may collect certain personal details that you provide voluntarily, such as your name, email address, phone number, and postal address. This information is typically collected when you fill out contact forms, sign up for newsletters, or make purchases. We may also collect technical data automatically through cookies and similar tracking technologies. This includes your IP address, browser type, device information, and how you navigate and use our website. Additionally, any communications between you and us, such as emails or messages sent through contact forms, are recorded.
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Use of Cookies and Tracking Technologies
Our website uses cookies and tracking pixels to enhance your browsing experience, analyze website traffic and usage patterns using tools such as Google Analytics, and deliver advertisements that may be relevant to you, including through social media platforms. You have the option to manage or disable cookies through your browser settings; however, this may affect some features of the website.
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How We Use Your Information
The information we collect is used to respond to your inquiries, fulfill your orders or requests, and send newsletters or promotional offers if you have given your consent. We also use this information to improve our website and services by analyzing user behavior, and to comply with legal obligations. We do not sell or rent your personal information to any third parties.
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Sharing Your Information
We may share your data with trusted third-party service providers who assist us in operating our website or processing payments. We may also disclose your information to legal authorities if required by law or to protect our rights. Any third parties we work with are required to comply with data protection laws.
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Your Rights Under Dutch and EU Law
As someone residing in the Netherlands or the European Union, you have several rights concerning your personal data. You have the right to access the personal information we hold about you and to request correction of any inaccurate or incomplete data. You may also ask us to delete your data, subject to certain legal limitations, or to restrict how we use your data. You have the right to withdraw any consent you have given us at any time without affecting the lawfulness of prior processing. Additionally, you can request a copy of your data in a portable format. If you believe your rights have been violated, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). To exercise any of these rights, please contact us using the details below.
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Data Security and Retention
We take appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. Our website uses secure SSL encryption for transmitting sensitive information. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law.
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Contact Information
If you have any questions, concerns, or requests about your privacy or this policy, please contact us at:
Carpatte Garden
Email: info@carpattegarden.com